Privacy Policy

Reagent AI, LLC Privacy Policy

Last Updated: 30 Nov 2025

Reagent AI (“Reagent,” “we,” “us,” or “our”) provides a conversational travel booking tool (the “Service”) available at https://reagent.travel, through app stores (including Open AI), and via MCP endpoints. We are committed to protecting your privacy and being transparent about how your information is handled.

This Privacy Policy describes what information we collect, how we use it, and the choices you have. By using our Service, you agree to the practices outlined here.

1. Information We Collect

Reagent AI, LLC is designed to operate with minimal data collection. We do not collect or store personal information unless you explicitly opt in.

1.1 Information Automatically Collected

When you visit our website, we may automatically collect basic, non-personal information necessary for site functionality and security, such as:

  • Browser type and version
  • Device information
  • General location (country or region)
  • Pages visited and interaction data

This information is anonymous and cannot identify you. It is used only for site performance, analytics, and security.

1.2 Optional, User-Provided Information (Opt-In Only)

We do not collect or store personal data by default.

However, you may choose to opt in to share certain information to improve your experience or enhance the AI's travel-planning capabilities. Examples include:

  • Travel preferences
  • Past itineraries or booking habits
  • Personal details voluntarily provided tocustomize recommendations

This data is:

  • Optional
  • Explicitly agreed to before collection
  • Used only for the purposes you consent to
  • Never sold or shared with third parties for marketing

You may opt out at any time, and the associated data will be deleted.

2. How We Use Information

We use information solely to:

  • Provide and operate the Reagent AI Service
  • Improve the travel-planning experience (only ifyou opt in)
  • Ensure site functionality, performance, and security
  • Analyze anonymized usage data to improve the Service

We do not use your data for advertising, profiling, or cross-service tracking.

3. Data Storage and Security

  • Opt-in personal information (if any) is stored securely using industry-standard practices.
  • We do not store personal data without explicit consent.
  • Data is retained only as long as needed for the purpose you agreed to.
  • Upon opting out or request, we permanently delete your data.

4. Third-Party Services

Reagent AI, LLC may use third-party providers for:

  • Hosting and infrastructure
  • Site analytics
  • Security and performance monitoring

These services may process anonymized or technical data but do not receive any user-provided personal information, unless necessary for the function you explicitly opted into.

We do not sell, rent, or share your data with advertisers.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights such as:

  • Access your data
  • Request deletion
  • Correct inaccurate information
  • Withdraw consent
  • Opt out of data collection

To exercise any rights, contact us at:
          privacy@reagent.travel

6. Children’s Privacy

Reagent AI is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect any changes. We encourage you to review this page periodically.

8. Contact Us

For any questions about this Privacy Policy or your data, please contact:

Reagent AI, LLC
Email: privacy@reagent.travel
Website: https://reagent.travel